| Shipping Mundi Sports.comŪ ships every order via UPS. The shipping costs reflect current UPS rates and are calculated based upon the weight of the item(s) purchased and the shipping method chosen at checkout.
For questions on shipping please contact customer service by phone at 305-593-0490, or by email at web@mundisports.com.
Please be advised there may be special shipping and handling costs on certain products. If the item(s) you have ordered are subject to any special shipping and handling fees, someone from Mundi SportsŪ will contact you.
Our normal internet order processing time is 1-3 business days. (Please note: Saturdays, Sundays and Holidays are not considered business days and are not included in determining the arrival time of shipment.)
Returns
All items returned to Mundi SportsŪ must be authorized by our customer service department. All authorized returns require a Return Authorization Number. The R.A.# must be clearly marked on the outside of the shipping carton and/or the face of the original shipping documents. Any packages returned without bearing the authorization number and document inside will be returned at the customers expense.
To obtain a return authorization number please call customer service at 305-593-0490.
The return item must be in its original condition, including all tags, packaging and accessories. You will receive a prompt exchange or refund, excluding shipping charges. Merchandise purchased with a credit card will be credited to the card used for that transaction. All merchandise being returned is subject to a 25% restocking charge. We will refund shipping charges on incorrectly shipped merchandise only. We encourage you to insure any returned merchandise, as we cannot be held responsible for lost packages. |
